Single Commerce Platform
SuiteCommerce enables businesses to seamlessly connect every step of a multi-channel, multi-location business — from ecommerce, POS and order management to merchandising, marketing, inventory, financials and customer service
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NetSuite PSA Features
NetSuite makes it easy to deliver engaging brand experiences to online shoppers across any device with our SuiteCommerce family of cloud-based ecommerce solutions. Drive more traffic to your web stores, convert browsers into customers and increase online revenue with a flexible, feature-rich ecommerce platform that grows with you.
Point of Sale
Shopping behaviors have changed and purchase paths have evolved. Empowered by mobile devices, social media and the ubiquity of information, consumers expect to move freely between online and offline shopping channels. SuiteCommerce InStore provides retailers with a solution that unifies the physical and digital shopping experiences within a single, cloud-based commerce platform. Using a mobile device, arm your sales associates with complete inventory and customer information to engage customers more effectively, drive more sales, and provide a satisfying shopping experience.
When email marketing is used as a part of your commerce marketing strategy, it’s a revenue-generating powerhouse. The Bronto Marketing Platform uses data, such as cart, orders and product details to create automated, personalized shopper engagements across email, SMS and web throughout every lifecycle stage, from sign-up to check out and re-engagement.
In today’s commerce environment, order fulfillment excellence differentiates your business, creating loyal customers who buy more and become brand advocates. NetSuite Order Management provides the capabilities to meet and exceed rising customer expectations for omnichannel fulfillment while boosting profitability and enabling you to effectively scale your business.
Product Content Management
Consolidate and centrally manage both structured and unstructured product data and attributes across all sales channels from a single source of truth. NetSuite integrates product data across all systems and processes – rather than just collecting product information from siloed product information management (PIM) or product content management (PCM) systems. By leveraging product data in a uniform manner across all channels, you can quickly and easily enhance customer experiences while increasing the agility and efficiency of your business operations.
Customer Relationship Management
It’s nearly impossible to gain a full understanding of your customers’ interactions and preferences when your customer, order and inventory data is stored in separate, channel-specific silos. With NetSuite Customer Relationship Management (CRM) running as an integral part of your commerce platform, you get unprecedented visibility into your customers’ browsing and shopping activities. NetSuite CRM provides a 360-degree view of each customer from all channels and touchpoints, allowing you to deliver personalized and consistent service, provide a relevant, engaging shopping experience and build customer loyalty with your brand.
NetSuite’s dedicated team of commerce experts can help you build the perfect commerce solution for your business. From consulting, development, implementation and optimization services to training programs that will help you develop NetSuite expertise, we’re here to help you maximize the power of SuiteCommerce.